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Shipping & Returns

Returns

 

If for any reason you are not satisfied with your purchase please return it for a full refund. 

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Refunds 


Once your return is received and inspected,
your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

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Late or missing refunds (if applicable) 


If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company and/or your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us.

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Exchanges (if applicable) 


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at petrovframe.com and send your item to: 5172 N College Ave, Indianapolis, IN 46205

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Shipping 
To return your product, you should mail your product to: 5172 N College Ave, Indianapolis, IN 46205.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item and are not responsible for items that are not promptly returned in original condition.

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